Warranty

 WARRANTY – NZ MADE RANGE:

As all of our NZ made products are fully welded, as opposed to other riveted together items available in the market, we are able to offer an unmatched warranty.

Lifetime Manufactures Warranty is standard with our Elite Tray & Removeable Canopies.

This lifetime manufacturers warranty applies to the original purchaser and the fabricated product only. It excludes (but is not limited to) any of the following: locks, latches, seals, struts, slides, runners, tanks and hardware. These items are excluded by our warranty but retain their individual warranties as specified by the supplier and we will not be liable for any failure that occurs as a result of the failure these components.

4 Year Manufacturers Warranty on our Service Bodies, Standard Canopies & Fleet Trays

Service bodies can be upgraded to a Lifetime Manufacturers Warranty by adding an internal frame, for those who require additional roof weight capacity.

Exclusions & Limitations

No Warranty will be given & we are not liable for: • alterations to goods for which we are not responsible • damage or failure caused by unusual or non-recommended use or application of the goods • loss caused by any factors beyond our control

WARRANTY – IMPORTED RANGE:

12 month warranty – Warranty period is valid from the date of original purchase and is subject to Forged Alloy’s terms and conditions. These items include our toolboxes, bed slides & accessories that can be purchased directly through the website.

Warranty Terms and Conditions:

Forged Alloy Limited Warranty covers all products sold against defective workmanship or materials used under normal use for the period specified (12 months). If a fault or defect arises in the product within the warranty period the product is to be returned to Forged Alloy. We will not be held responsible for shipping costs and shipping costs are non refundable. If the products are deemed to be faulty or defective due to defective workmanship or materials Forged Alloy at their discretion will either: 1. Repair the product using new or re-furbished parts of an equivalent standard, 2. Exchange the product with a product of similar condition, performance and reliability of the original or 3. Refund the purchase price of the product.

Warranty will be void if:

• Damage has been caused due to misuse or abuse of the product, accident, external influences such as water and fire.

• Improper Maintenance.

• Repairs required due to normal wear and tear.

• Repairs or alterations have been made or attempted by others.

Returns

7 day from delivery return policy – If you are unhappy in anyway with your goods we will refund your full purchase price (excluding shipping) so long as the item is returned in original condition.